tweeted: 200 years in the white house." and jodie ray, from the university of south florida, and igor, coauthor of "prescriptions for real healthcare reform." jodie ray, you're helping to guy navigate the insurance. how is it going down there now? >> we've been busy. we've been very busy. we have over 90 navigators on the ground, and we've got a lot of folks scheduling appointments and walking in to get assistance to apply. our navigators have been using all forms of applications to ensure that every consumer that comes in get assisted, but we're seeing more and more of those being done villa the web. in fact, for november, 71% of the applications submitted under our project were done by the web. >> jodie, does the problems with the website end up making the navigators more important? in florida you have a large population for whom english is a second and a lot of times third language. and you have a lot of seniors who may not understand what the law means for them? >> well, i think that's true regardless of the condition o